Nathez Out of Africa is an online store celebrating the rich culture and heritage of Africa. Our collection includes artisan décor, handcrafted baskets, African foods, spices, beauty products, and unique gifts sourced from talented African artisans

Yes, we ship to several countries, including the USA, the Netherlands, and many other locations worldwide. Shipping options and costs will be calculated at checkout based on your location

Orders within the UK typically arrive within 2–4 working days. International orders usually take 5–10 working days, depending on the country and shipping carrier.

Once your order has been dispatched, you will receive an email with a tracking number so you can follow your package until it arrives.

If your item arrives damaged or incorrect, please contact us as soon as possible with photos of the item and your order number so we can resolve the issue quickly.

Yes. Our baskets are ethically handmade by skilled artisans using traditional weaving techniques passed down through generations.

If your basket arrives slightly compressed during shipping, lightly mist it with water and reshape it by hand. Allow it to air dry naturally, and it will return to its structured form.

Yes, most items can be returned according to our return policy. If you are not satisfied with your purchase, please contact us and we will guide you through the return process.

Yes. Some orders may be eligible for local pickup. This option will appear at checkout when available.

If you have any questions about your order or products, you can contact us via email or WhatsApp and we will be happy to assist you.